Payment Policy

Effective Date: January 7, 2025

At StreetCiteIno, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions regarding payment methods, payment processing, and security measures when purchasing products from our website, www.streetciteino.com. Please read the following terms carefully before making a purchase.

1. Accepted Payment Methods

We offer several convenient and secure payment methods to process your order:

  • Credit and Debit Cards: We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use your PayPal account to make payments on our website. PayPal allows you to pay using a linked bank account, credit card, or PayPal balance.

  • Apple Pay and Google Pay: You can also use digital wallet services like Apple Pay and Google Pay for easy and fast transactions.

  • Gift Cards and Store Credit: If you have a StreetCiteIno gift card or store credit, you can apply it toward your purchase during checkout. The balance of your gift card will be deducted from the total amount, and you can pay any remaining balance with your chosen payment method.

2. Payment Processing

  • Secure Payment Gateway: All payments are processed through secure, third-party payment gateways, ensuring that your payment information is encrypted and protected. We use industry-standard encryption protocols to safeguard your sensitive data.

  • Authorization and Verification: When you make a purchase, we verify your payment details to ensure the security of your transaction. This may include additional verification steps, such as the use of a CVV code, 3D Secure, or other security measures.

  • Payment Confirmation: After completing your payment, you will receive an order confirmation via email, which includes details of your purchase, shipping information, and estimated delivery time.

  • Payment Declines: If your payment is declined or fails to process, we will notify you immediately. You can then update your payment information or choose a different payment method to complete your order.

3. Taxes and Fees

  • Sales Tax: Sales tax will be added to orders based on the shipping address and applicable tax laws. This will be calculated during checkout and included in your total payment amount. We comply with the sales tax regulations of the state of Missouri and other applicable tax jurisdictions.

  • Shipping Fees: Shipping fees are calculated separately from the product price and sales tax. The total shipping cost will be displayed at checkout before you complete your order. We offer several shipping options, and fees will vary based on the shipping method and destination.

4. Currency

  • Currency Used: All transactions are processed in USD (U.S. Dollars). If you are purchasing from an international location, your bank or payment provider may apply currency conversion fees based on the exchange rate.

  • International Orders: For international customers, any customs duties, import taxes, or other charges are the responsibility of the buyer and are not included in the product or shipping prices.

5. Order Cancellations and Modifications

  • Order Cancellations: Once your payment has been successfully processed, we begin preparing your order for shipment. If you need to cancel your order, please contact us as soon as possible. Cancellations are only possible if your order has not yet been processed or shipped. If the order has already been dispatched, please refer to our Refund and Returns Policy for return instructions.

  • Order Modifications: If you wish to modify an order, such as changing the shipping address or adjusting the quantity of an item, please contact us immediately. Modifications may not be possible if the order has already been processed or shipped.

6. Fraud Prevention

  • Fraud Prevention Measures: To protect both you and StreetCiteIno from fraudulent activities, we use various fraud detection methods during the payment process. These may include verifying the billing address or requiring additional authentication for high-value orders.

  • Suspicious Transactions: StreetCiteIno reserves the right to cancel or delay any order suspected of being fraudulent. If fraud is suspected, we may request additional verification from the customer or cancel the transaction entirely.

7. Payment Security

  • Secure Payments: We take security seriously and use SSL (Secure Socket Layer) encryption to protect all payment transactions. This ensures that your sensitive information, such as credit card details and personal data, is transmitted securely.

  • Compliance with Payment Card Industry (PCI) Standards: StreetCiteIno complies with PCI-DSS (Payment Card Industry Data Security Standard) to ensure the safe handling of your payment information. Our payment systems are designed to keep your data safe and secure at all times.

  • Privacy Protection: We respect your privacy and handle your personal information according to our Privacy Policy. We do not share or sell your payment information to third parties.

8. Refunds and Adjustments

  • Refunds: If your order is canceled or returned in accordance with our Refund and Returns Policy, any applicable refund will be processed to your original payment method. Refunds typically take 5-7 business days to appear in your account, depending on the payment method and your bank’s processing times.

  • Partial Refunds: In cases where only part of your order is returned, a partial refund will be issued for the value of the returned items. Shipping fees are non-refundable unless the return is due to an error on our part.

9. Contact Information

If you have any questions or concerns about our Payment Policy or need assistance with your payment, please contact us:

By purchasing from StreetCiteIno, you acknowledge that you have read and agree to our Payment Policy and all related terms outlined herein. We are committed to providing a secure and convenient shopping experience for our valued customers.